{"id":3,"date":"2026-08-10T17:36:30","date_gmt":"2026-08-10T17:36:30","guid":{"rendered":"https:\/\/soraaircraft.eu\/?page_id=3"},"modified":"2026-08-26T23:20:33","modified_gmt":"2026-08-26T20:20:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/soraaircraft.eu\/et\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><em>Last updated: 25 August 2026<\/em><\/p>\n<h2>1. Who we are<\/h2>\n<p>SORA Aircraft Care (&#8220;SORA&#8221;, &#8220;we&#8221;, &#8220;us&#8221;) provides on-demand aircraft and helicopter detailing services across Estonia, Latvia, Lithuania, Finland and Sweden.<\/p>\n<ul>\n<li>Website: soraaircraft.eu<\/li>\n<li>Location: Tallinn, Estonia<\/li>\n<li>Email: <a href=\"mailto:info@soraaircraft.eu\">info@soraaircraft.eu<\/a><\/li>\n<li>Phone: <a href=\"tel:+37258588260\">+372 5858 8260<\/a><\/li>\n<li>Company Sora grupp o\u00fc<\/li>\n<\/ul>\n<p>For any question about this policy or your personal data, contact us at <a href=\"mailto:info@soraaircraft.eu\">info@soraaircraft.eu<\/a>.<\/p>\n<h2>2. What personal data we collect<\/h2>\n<p>When you submit our Request Service form, we collect:<\/p>\n<ul>\n<li>Contact details: name, company (optional), phone number, email address<\/li>\n<li>Service details: aircraft type, manufacturer\/model, registration number, year, interior material, requested services and add-ons, preferred date\/time, location and country<\/li>\n<li>Optional photos you choose to upload of your aircraft<\/li>\n<li>Your preferred contact method and any notes you provide<\/li>\n<\/ul>\n<p>When you browse our site, we automatically collect standard technical data (IP address, browser type, device type, pages visited) via analytics tools.<\/p>\n<p>We do not collect payment card details, national ID numbers, or any special category data. Please do not include such information in the &#8220;Notes&#8221; field.<\/p>\n<h2>3. Why we process your data<\/h2>\n<ul>\n<li>To respond to your service request and provide a quote<\/li>\n<li>To schedule and carry out the requested detailing service<\/li>\n<li>To communicate with you about your booking<\/li>\n<li>To improve our website and services (aggregated analytics only)<\/li>\n<\/ul>\n<h2>4. Legal basis<\/h2>\n<ul>\n<li><strong>Contract \/ pre-contract steps<\/strong>: processing your service request and communicating with you<\/li>\n<li><strong>Consent<\/strong>: any optional data you provide, such as photos<\/li>\n<li><strong>Legitimate interest<\/strong>: basic website analytics to understand site usage<\/li>\n<\/ul>\n<h2>5. Who we share data with<\/h2>\n<p>We do not sell your data. It may be shared with:<\/p>\n<ul>\n<li><strong>Google Analytics (GA4)<\/strong> \u2014 website usage analytics (may set cookies)<\/li>\n<li><strong>Plausible Analytics<\/strong> \u2014 privacy-friendly, cookieless website analytics<\/li>\n<li><strong>Our email delivery provider<\/strong> \u2014 to send and receive service-request emails<\/li>\n<li><strong>Our web hosting provider<\/strong> \u2014 to store website and form data<\/li>\n<\/ul>\n<p>We do not transfer your data outside the EU\/EEA except where a service provider above does so under adequate safeguards (e.g. EU-US Data Privacy Framework, for Google).<\/p>\n<h2>6. How long we keep your data<\/h2>\n<p>We keep service-request data for as long as needed to handle your enquiry and, where a service is carried out, for our accounting\/legal retention obligations (up to 7 years under Estonian law), after which it is deleted.<\/p>\n<h2>7. Your rights<\/h2>\n<p>Under GDPR, you have the right to:<\/p>\n<ul>\n<li>Access the personal data we hold about you<\/li>\n<li>Request correction of inaccurate data<\/li>\n<li>Request deletion of your data<\/li>\n<li>Object to or restrict certain processing<\/li>\n<li>Request a copy of your data in a portable format<\/li>\n<li>Withdraw consent at any time (where processing is based on consent)<\/li>\n<li>Lodge a complaint with the <strong>Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)<\/strong>, <a href=\"https:\/\/www.aki.ee\" target=\"_blank\" rel=\"noopener\">aki.ee<\/a><\/li>\n<\/ul>\n<p>To exercise any of these rights, email <a href=\"mailto:info@soraaircraft.eu\">info@soraaircraft.eu<\/a>.<\/p>\n<h2>8. Cookies<\/h2>\n<p>Our site uses cookies for analytics (Google Analytics). You can accept or decline these via the cookie banner shown on your first visit, or control\/delete cookies via your browser settings. Plausible Analytics does not use cookies.<\/p>\n<h2>9. Security<\/h2>\n<p>We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.<\/p>\n<h2>10. Changes to this policy<\/h2>\n<p>We may update this policy from time to time. The &#8220;Last updated&#8221; date at the top will reflect the most recent revision.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 25 August 2026 1. Who we are SORA Aircraft Care (&#8220;SORA&#8221;, &#8220;we&#8221;, &#8220;us&#8221;) provides on-demand aircraft and helicopter detailing services across Estonia, Latvia, Lithuania, Finland and Sweden. Website: soraaircraft.eu Location: Tallinn, Estonia Email: info@soraaircraft.eu Phone: +372 5858 8260 Company Sora grupp o\u00fc For any question about this policy or your personal data, contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":193,"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/pages\/3\/revisions\/193"}],"wp:attachment":[{"href":"https:\/\/soraaircraft.eu\/et\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}